Somerset Clinical Commissioning Group (CCG) is delighted to announce that RESTORE2, an early warning system that helps care homes to identify whether a patient is at risk of becoming unwell, has won the ‘System or Commissioner Led Service Redesign Initiative’ at the Health Service Journal (HSJ) Value Awards 2020.
RESTORE2 is a project to support staff in care and nursing homes to proactively recognise and manage physical deterioration in order to improve resident experience and outcomes, reduce 999 calls and prevent admissions to hospital. RESTORE2 stands for Recognise Early Soft-Signs, Take Observations, Respond and Escalate and uses National Early Warning Scores as a common language across the healthcare system.
The project was started by West Hampshire CCG in partnership with 66 care/nursing homes, local GPs, the ambulance service, secondary care clinicians and the Wessex Academic Health Science Network. It has now been adopted by a number of CCGs nationally including Somerset and Cornwall, and the award was shared by all four organisations.
Hugh Archibald, Quality Lead – Urgent Care and Risk Management at Somerset CCG said: “We are delighted to be part of the team winning the award for this initiative, which recognises the collaborative efforts and dedication of our teams over the last 12 months to successfully implement RESTORE2.
“We are committed to delivering improved outcomes for patients and the wider organisation, and to be chosen as overall winners in this category which has some incredible nominees is a wonderful achievement. This award has been a tremendous boost to our team and our health partners in Somerset. I am sure it will bolster our continued efforts to improve.”
In presenting this award, the judges noted: “This project was a clear winner that addressed so many different needs with a straightforward tool which works for all involved. The programme had excellent results in the localities using it. There was a clear common goal that everyone could sign up to, a focus on outcomes and great potential for spread.”
The winners were selected following a rigorous, “live panel” judging stage and were announced in a social media celebration on Friday 04 September.