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We regularly talk to people to get their views on local health services. We aim to ensure that the services we commission, or buy, reflect the needs of our population. We want to give Somerset people more influence and control over the decisions we make.

This page is all about letting you know how your feedback, comments, and views have made a difference to your local NHS. You said, we did actions are included in every Governing Body report. These reports can be viewed here

You said, we did

Below are examples of how public involvement has helped shape services in Somerset. 


This section includes reports following large engagement projects we have undertaken to gather views to help in the planning and design of NHS services in Somerset.

Children and young people’s emotional health and wellbeing

Your Views Matter

We are pleased to share our full report on our findings following our engagement about Children and Young People’s emotional health and wellbeing in Somerset 2020.

307 people completed a survey to tell us what they think of children and young people mental health services. The survey was designed in partnership with Young Somerset, the largest youth work charity in Somerset. Key findings from the report tell us that people would like to see easier access to services, increased availability of sessions, more suitable services for specific needs and better communication about the services that are available.

Reports from our partners

Annual impact report 2019-20

Somerset Maternity Voices Partnership

Accessing information about health & support in Somerset: The views of local people

Healthwatch Somerset (October 2019)

NHS Long Term Plan: The views of Somerset residents

Healthwatch Somerset (July 2019) 

NHS 111 Service Report

Healthwatch Somerset – October 2018