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You can share your views and experiences with us

If you have a comment, concern or a complaint you would like to share about NHS services in Somerset, we can help. 


Patient Advice and Liaison Service

The Patient Advice and Liaison Service (PALS) is here to advise and support patients, their families and carers, provide information on NHS services and listen to your suggestions, as well as answering any queries you have. 

Telephone us: 08000 851067

Email us: somccg.pals@nhs.net 

Write to us: NHS Somerset Clinical Commissioning Group, Freepost RRKL-XKSC-ACSG, Yeovil, Somerset, BA22 8HR 


Make a complaint

You can find out more about making a complaint by clicking the link above.


Healthwatch Somerset

If you would like to talk to an independent service, Healthwatch Somerset is the local independent watchdog for health and social care in Somerset.