Somerset Clinical Commissioning Group


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Somerset patient group, pharmacists and GPs add their support for this year’s National Self-Care Week. (12-18 November 2018)

You wouldn’t call an ambulance if you had a cold, or go to busy hospital Accident and Emergency Department (A&E) with a sore toe? However, surveys* suggest too many people are still turning to busy emergency services with only minor ailments or illness.   

During National Self-Care Week (12-18 November) Healthwatch Somerset, pharmacists and GP Practices from across Somerset are helping to raise awareness of the simple things we can all do to stay healthy and help ourselves and our family should we be affected by minor ailments or illness.

Emma Waller, a community pharmacist and Chair of the Somerset Local Pharmaceutical Committee, said:

“Pharmacists are experts in medicines from complex chronic conditions to over the counter treatments for everyday illness.  They are conveniently located in most towns and larger villages, so whether you have a cough or cold, feeling unwell or just need some advice about your medicines or condition, your local pharmacist is here to help. Some medicines are available from the pharmacy without going to your GP or 111 service, and we have long opening hours in selected pharmacies-so always think ‘Pharmacy first’.

To find your nearest pharmacist by searching online at:  or telephone the NHS 111 helpline.

Emily Taylor, Manager at the patient organisation, Healthwatch Somerset, explained: 

“We want people to be more informed and empowered to become active partners in their treatment and healthcare. We want people to understand the best service to meet their needs so that they have a good experience first time, helping them to get better quicker.

“There are also many small changes we can make to improve our health, like eating a more balanced diet and walking more. If we have a minor illness or ailment your local pharmacists can be the most convenient source of expert advice and support.  By helping ourselves and our family members we can not only save ourselves time and effort, but also help our hard working NHS doctors and nurses to concentrate upon treating the most seriously ill this winter” 

If people have feedback about any of the services they receive, they can contact us on 01278 264405 or email

Top 10 self-care health tips for you and your family:

  1. If you are over 65 years old, or have a long-term health problem, get a seasonal flu vaccination. If you care for someone else who is in an ‘at risk group’ you can also get a flu jab
  2. Go online to the NHS Choices web site. ( There is plenty of health advice, including an A-Z – Guide to Health Conditions. ( )
  3. Visit your pharmacist. Pharmacists are experts too and can offer advice on treatments for minor injury and ailments
  4. Always take your medicines as prescribed by your doctor. If you are taking any herbal remedies or non-prescription medicines as well, please tell the doctor
  5. Don’t ask your family doctor for antibiotics if you only have a cold. Antibiotics do not work on cold or flu viruses
  6. Buy some over-the-counter medicines for you bathroom cabinet, like paracetamol, sticking plasters or a bandage, antiseptic cream,  cough and cold remedies
  7. If you become ill after your GP surgery has closed, at the weekend or over the Christmas holiday, call the 24 hour NHS 111 helpline. It is free to call and can tell you anything from where to find an out-of-hours pharmacist, emergency contraception, or dental treatment.
  8. Order your prescription medicines in plenty of time - before 24 December and the Christmas holiday
  9. Stock up on some food supplies this winter. Eat a balanced diet with plenty of vegetables and drink more water. 
  10. Wash your hands with soap and water after going to the toilet or before preparing food for others. Hand washing is still one of the most effective ways to avoid spreading sickness and diarrhoea bugs to others

For more information about National Self Care Week visit the Self Care Forum or download their range of self-care factsheets by going to:



Contact Somerset CCG by phone or email

01935 384000


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