Somerset Clinical Commissioning Group

self care is the best care when it comes to minor illness and ailments

Self Care Week 2015 image

Somerset patient groups and family doctors add their support for this year’s National Self-Care Week - 16-22 November 2015

You wouldn’t call an ambulance if you a cold, or go to busy hospital Accident and Emergency Department (A&E) with a sore toe? However, surveys suggest too many people are still turning to busy emergency services with only minor ailments or illness. 

 During National Self-Care Week (16-22 November) patient groups and GP Practices from across Somerset will be helping to raise awareness of the simple things we can all do to stay healthy and help ourselves and our family should we be affected by minor ailments or illness.

Peter Hillman, Chairman of the Patient Participation Group with the Park Medical Practice in Shepton Mallet and a patient advisor to Somerset Clinical Commissioning Group, explains: 

“We want patients to be more empowered and become active partners in their treatment and healthcare. Most people wouldn’t dream of asking to see a doctor with a cold, cough, minor stomach upset, headache, aching muscle or minor cut and bruise, but a growing minority do.

“There are also many small changes we can make to improve our health, like eating a more balanced diet and walking more. If we have a minor illness or ailment your local pharmacists can be the most convenient source of expert advice and support.  By helping ourselves and our family members we can not only save ourselves time and effort, but also help our hard working NHS doctors and nurses who need to concentrate upon treating the most seriously ill this winter.” 

Lynda Coles, a community pharmacist from Taunton and Chair of the Somerset Local Pharmaceutical Committee, said: “Pharmacists are experts in medicines from complex chronic conditions to over-the-counter treatments for everyday illness.  They are conveniently located in most towns and larger villages, so whether you have a cough or cold, are feeling unwell or just need some advice about your medicines or condition, your local pharmacist is here to help. Some medicines are available from the pharmacy without going to your GP or 111 service, and we have long opening hours in selected pharmacies - so always think ‘Pharmacy first’.

You can find your nearest pharmacist by searching online at: or telephone the NHS 111 helpline.

Top 10 self-care health tips for you and your family

  1. If you are over 65 years old, or have a long-term health problem, get a seasonal flu vaccination. If you care for someone else who is in an ‘at risk group’ you can also get a flu jab
  2. Go online to the NHS Choices web site: There is plenty of health advice, including a symptom checker:
  3. Visit your pharmacist. Pharmacists are experts too and can offer advice on treatments for minor injury and ailments
  4. Always take your medicines as prescribed by your doctor. If you are taking any herbal remedies or non-prescription medicines as well, please tell the doctor
  5. Don’t ask your family doctor for antibiotics if you only have a cold. Antibiotics do not work on cold or flu viruses
  6. Buy some over-the-counter medicines for your bathroom cabinet, like paracetamol, sticking plasters or a bandage, antiseptic cream, cough and cold remedies
  7. If you become ill after your GP surgery has closed, at the weekend or over the Christmas holiday, call the 24 hour NHS 111 helpline. It is free to call and can tell you anything from where to find an out-of-hours pharmacist, emergency contraception, or dental treatment.
  8. Order your prescriptions medicines in plenty of time - before 24 December and the Christmas holiday
  9. Stock up on some food supplies this winter. Eat a balanced diet with plenty of vegetables and drink more water.  
  10. Wash your hands with soap and water after going to the toilet or before preparing food for others. Hand washing is still one of the most effective ways to avoid spreading sickness and diarrhoea bugs to others

Further information

For more information about National Self Care Week visit the Self Care Forum or download their range of self-care factsheets by going to:




Contact Somerset CCG by phone or email

01935 384000


Enter your full postcode

Enter your full postcode

Enter your full postcode

Enter your full postcode


EasySite CMS Powered by EasySite Web CMS