Somerset Clinical Commissioning Group


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Somerset’s Minor Injury Units are here for public with more urgent injury or illness

After the weekend’s snow and freezing weather conditions, Somerset’s family doctors, have been experiencing exceptionally high demand today (Monday 5 March) but are stressing that members of the public to avoid Accident and Emergency Departments (A&E) or calling 999 for an ambulance if they only have minor illness or ailments. 

GP Practices are prioritising the most seriously ill patients and asking those with less urgent needs to wait a day or two. 

Somerset’s seven Minor Injury Units in Bridgwater, Burnham-on-Sea, Chard, Frome, Minehead, Shepton Mallet and West Mendip Hospital (Near Glastonbury) are currently helping relieve demand upon busy district hospitals by providing timely treatment for a range of illness and injury – with easier access and shorter waiting times.  

Dr Rosie Benneyworth, a Somerset GP and Clinical adviser to Somerset Clinical Commissioning Group, said:  “I would like to thank the public for their outstanding support to the NHS and its staff over the last few days, but the problems caused by the snow and terrible winter weather is not over for your local NHS. 

“Taunton’s Musgrove Park Hospital is still seeing exceptionally high demand and we therefore still need your help.  Please help yourself and the NHS is by not rushing to hospital Accident and Emergency Departments with only minor illness or ailments or calling 999 for an ambulance.  These services are treating the most seriously ill and life-threatened patients.

“If you feel you need same day medical advice telephone NHS 111, call your GP Practice or visit one of the county’s seven Minor Injury Units.  Help yourself and the NHS by getting the right health care for your needs.”

Watch Dr Rosie Benneyworth's message on YouTube:

If you have only minor illness or ailments here are your options:

Common coughs, colds and sore throats can be treated with over-the-counter medication like paracetamol and by keeping warm and consuming warm drinks. Visit the NHS Choices web site for advice and information on a wide range of aliments and symptoms;

Visit a local pharmacist
If you feeling unwell and need advice visit your nearest community pharmacy. You can find your nearest pharmacist by searching online at:  or by telephoning NHS 111.  
Make an appointment with your GP Practice
Contact you GP Practice if you are ill and need a same-day appointment.

Call NHS 111
If you need health advice or become ill after your GP surgery has closed telephone NHS 111. The number is free to call and available 24 hours a day, 365 days of the year.

If you call is not answered immediately please wait to be answered.  The NHS 111 is also busy at this time of severe winter weather.   

Attend a community hospital Minor Injury Units
If you have an urgent need for medical treatment there are seven Minor Injury Units at community hospitals in Bridgwater, Burnham-on-Sea, Chard, Frome, Minehead, Shepton Mallet and West Mendip Hospital (Near Glastonbury).  

Details of the Minor Injury Units’ opening hours are available by calling NHS 111 (the number is free to call from mobiles or your home telephone) or by going online to the Somerset Partnership NHS Foundation Trust  web site at:

Life-threatening emergency? – Call 999 for an ambulance 
If you or your family are experiencing a life-threatening emergency (heart attack, stroke, severe loss of blood or unconsciousness) you should telephone 999 immediate for an ambulance.  



Contact Somerset CCG by phone or email

01935 384000


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