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On this page you will find information for GP practices and care home staff. There are resources for ordering medication online on behalf of residents (proxy ordering) and links to CQC and NICE guidance that will help make decisions based on best practice and legislation.

Please see our Mental Health Prescribing page for information on Dementia, Learning Disabilities and Autism, and The Mental Capacity Act and Deprivation of Liberty Safeguards.

Our Nutrition page has the Malnutrition Pathway for care homes.

Proxy Ordering – ordering prescriptions online on behalf of residents

NHS England has released guides to support best practice for care homes, GP practices and pharmacists to work together to allow care home staff to order online repeat medication on behalf of residents. Some of these resources are below or a complete list can be found here. Please note care homes must have a secure email system and a GDPR data sharing agreement with the practice.